Set them up for a smooth first day with these key steps.
The week before your new employee starts is your chance to make sure everything — and everyone — is ready. Take these actions to confirm details, communicate clearly, and help your new hire feel welcomed and informed.
Reach out to your new hire before their first day to confirm important details:
Tip: If you call to share this information, follow up with a confirmation email so they have it in writing for reference.
Confirm that your new hire has received their system-generated credentials:
These are automatically sent after the new hire eForm is submitted and processed. If your new hire hasn't received them, follow up with the Office of Information Technology (OIT) for assistance.
Verify that your new hire is registered for the New Employee Experience (NEO) orientation. Ideally their start date should align with an available session.
Note: If orientation doesn't take place during their first week, remind your new hire to review and complete benefits enrollment - they must enroll within 30 days of hire to secure coverage.
Tip: Your new employee can only register for NEO once they have received and activated their NetID and email.
Encourage your new hire to complete these important steps once they have activated their NetID:
These steps help ensure they are prepared and ready for their first day.
Remind your new hire to schedule an appointment with the onboarding center to complete their I-9 employment eligibility verification withing 3 business days of their hire date.
This step is required to verify their eligibility to work and must be completed promptly to remain compliant with federal law.
Create a simple directory of key department contacts to help your new hire know who to reach out to. Include:
Tip: Print a copy or email it to your new hire on their first day so they can easily reference it as they get acclimated.
Look ahead at upcoming training sessions and identify which ones would be most beneficial for your new hire's role and development
Helpful Resource: Visit the Knowledge Services training calendar to review available sessions and plan accordingly.
Select one or more team members to serve as a buddy for your new hire.
A buddy provides informal guidance, day-to-day questions, and helps your new hire feel welcomed and supported.
Tip: Choose someone who is approachable, knowledgeable, and able to step in if you are unavailable.
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