F-1 & J-1 Office Procedures

This section offers important guidance for shipping & picking up documents from OIE and reporting your address to SEVP.

Document Pick Up

OIE will no longer require an appointment to pick up original documents as of 07/11/2023. If you are emailed about an original document available to be picked up, please come to our front desk during regular business hours (8:00 AM – 5:00 PM).

• You must bring a photo ID with you to pick up your documents.
• No one can pick up the documents on your behalf.


Students will be able to request shipment directly from eShipGlobal by clicking on the eShipGlobal button below. You will be required to create your own username and password to create an account. 

Instructions on requesting a shipment: 

Under "Get Started", select Receive Documents from University 

STEP 1: Select University of Texas at Arlington as the University Selection. 

STEP 2: Select Office of International Education as the Department Selection. 

STEP 3: Shipment Creation. 

Enter the mailing address that you wish to receive your documents (check for errors). 


  • Student Id 
  • Name 
  • Address
  • Phone
  • Email
  • Type of Document

STEP 4: Select Carrier 

A Shipment Summary will be available at this time. Keep track of this information as you can use it to track your shipment after it leaves OIE. 

Please pay close attention to the information submitted, as errors in information or submitting incorrect or incomplete address information will result in a delay in the mailing of your documents. 
If you experience any difficulty in registering and processing the shipment, please use the “Help” link in the eShipGlobal site for step-by-step instructions. If you have additional questions about how to use this service, please e-mail eShipGlobal Support at the link below. 


SEVIS Address Guidelines for F-1 and J-1 Students

Your PHYSICAL PRESENCE ADDRESS must be your address in the USA and your address information must conform to SEVIS guidelines for the duration of your program regardless of whether you are in the United States or temporarily outside the U.S. If you move, you must update your address within 10 days. 

How to enter your PHYSICAL PRESENCE (US) address:

Note: PHYSICAL PRESENCE address must meet United States Postal Service (USPS) standards. Your Physical Presence address must be a residential address, not a P.O. Box or a department address.

1. Go to MyMav>Student Center>Personal Information>Address>Add New Address

2. Enter the address:

  • Enter the street address and apartment number (if you have one) in Address Line 1 only. (For example: 1234 MAVERICK CT APT 1).
  • Do NOT ENTER a P.O. Box or UTA department address.
  • Do NOT use punctuation.
  • Address Line 2 should be blank.

3. Enter the city, state and postal code. County is not required.

4. Click Search and then check box next to “Physical Addr” and Save.

  • Do not use the override option unless you live on campus.
  • If your address cannot be verified then check that your address meets federal Post Office standards at: https://tools.usps.com/go/ZipLookupAction_input
  • Input the address. If the USPS site provides a slightly different address than the one you entered, copy the address provided by USPS into Address Line 1
  • Example: If you entered: 5678 SUMMIT AVE. APT. 9, ARLINGTON, TX 76013 And the result from the USPS website is:
  • 5678 SUMMIT AVE APT 9
  • ARLINGTON, TX 76013 - 6650
  • Then, paste: 5678 SUMMIT AVE APT 9 into Address Line 1.
  • Click “Save.”