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In attempting to resolve any student grievances regarding grades, it is the student’s obligation first to make a serious effort to resolve the matter with the individual with whom the grievance originated. Individual course instructors retain primary responsibility for assigning grades. The instructor’s judgment is final unless compelling evidence shows preferential treatment or procedural irregularities.

General Provisions for Filing a Grade Grievance

If the student is unable to successfully resolve the grade grievance with the course instructor, students may file a formal Grade Grievance form on the official online College of Education form. The student has one calendar year from the date the grade is assigned to initiate the grievance.

A separate form is available for complaints not related to course grades; please contact the College of Education Advising Office for information on that process.


Grade Grievance Procedures

Level 1: Department Chair

  1. You must fully complete all portions of the College of Education Grade Grievance form and attach any needed documentation. Your grievance will be reviewed on the basis of the paperwork that you submit, so be thorough in your documentation.
  2. Before considering a grievance, the Department Chair will refer the issue to a departmental committee comprised of faculty. If the committee cannot reach a decision acceptable to the parties involved, the department chair will issue a decision on the grievance.
  3. Within 30 business days of receiving the grade grievance, the Department Chair will send to the stakeholder a copy of the original complaint and the proposed resolution. If the resolution is not satisfactory, the Department Chair will provide the student with instructions to send those documents to the Level 2 representative for an appeal.

Level 2: Dean of the College of Education

If the student did not receive the relief requested from the Department Chair and departmental committee, they may appeal to the Dean of the College of Education.

  1. Resubmit the Grade Grievance form and check the box that notes “Level 2 appeal” to indicate that you are appealing the decision of the Department Chair.
  2. Fill out the Grade Grievance form in its entirety. Please include:
    • The original complaint form and any attachments.
    • All other supporting documentation
    • The written response issued at Level 1 by the Department Chair.
  3. Within 30 business days of receiving the grade grievance, the Dean of the College of Education will inform the student of the decision via email. This decision is final.